Curbside Pickup

Last Updated 6/26/2020

 

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Due to rising cases of the coronavirus in the surrounding areas, we will be extending our curbside service until further notice. Our retail store will remain closed for the time being and no customers will be allowed into the retail store. We are continuously updating our policies and procedures to ensure everybody involved is safe.

All orders for curbside pickup must now be paid in advance. Orders must be placed on our website prior to pickup. Please be sure to select any day Tuesday through Saturday for pickup. We will not be providing curbside or store pickup on Sundays or Mondays for the time being. If you would like to have your order shipped rather than picking up in-store, you can choose that as well.

If you would like to order an item for pickup that is not listed on our website or something that it only available in store, give our store a call to check the stock on these items. You will be billed for these items over the phone.

On the spot customer service and browsing is currently unavailable.


All orders will be fulfilled within 24 hours. You will be contacted by a sales rep within 24 hours letting you know your order is ready for pickup. If you have not been contacted within 24 hours after placing your order, you may call our store to check the status of your order. Orders placed on the weekends may not be picked up until the next available curbside pickup day unless you are contacted by a sales rep letting you know the order can be picked up.

You will have 3 days (72 hours) to pick up your order. Failure to pick up your order will result in your order being restocked and you will be refunded the amount paid.

When you've arrived in our parking lot to pick up your order, please call our store and let us know you have arrived and what vehicle you are in. Be sure to open your trunk where we will drop off your order for a contactless pickup.

Due to a high demand of certain items, all orders and items are subject to availability.

In addition, there will be no returns and exchanges processed until further notice.

Days and hours for curbside will remain the same (Tue-Sat 12PM-4PM) and are subject to change. Please keep in mind that we will not be providing on the spot customer service for the time being. All updates will be posted on Instagram (@extremetronics) as well as here on this web page. Please stay tuned for further updates.

If you have any questions, feel free to DM us on Instagram, send as an email to service@extremetronics.com or give us a call at (626) 442-8886.


We apologize for any inconvenience this may have caused and we appreciate your support during these crazy times. We hope everybody is staying safe and healthy.